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Manage your ClientPlug subscription from Settings → Billing. This is separate from your clients’ billing — it’s what you pay ClientPlug for your plan.
ClientPlug billing (what you pay us) and client payment tracking (your clients’ Stripe data) are two completely separate things. Managing your plan here never touches your connected Stripe account or your clients.

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Your plan

The billing card shows:
  • Your current plan (Free, Starter, or Agency)
  • Your client usage against the plan’s limit
  • Your renewal date (for paid plans)

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Upgrading

1

Choose a paid plan

Click to upgrade to Starter or Agency.
2

Enter payment details

You’re taken to secure checkout to add your card. ClientPlug uses Stripe to process payments — your card details are handled by Stripe, not stored by ClientPlug.
3

Confirm

Your new client limit (and team access, on Agency) applies immediately.

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Changing plans

Switch between Starter and Agency at any time from the billing card. Changes apply right away and your billing adjusts accordingly.

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Updating your payment method

Update your card from the billing area at any time. You can change the card on file or set a new default payment method without interrupting your plan.

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Canceling

You can cancel anytime — there are no long-term contracts.
1

Cancel from billing

Choose to cancel your subscription from Settings → Billing.
2

Keep access until period end

Your paid plan stays active until the end of the current billing period.
3

Revert to Free

After that, your account returns to the Free plan automatically.
If you cancel or downgrade while managing more clients than your new plan allows, your existing clients stay visible and your data is preserved — but you’ll need to be within the limit before adding new clients.

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Invoices and receipts

Payment receipts for your ClientPlug subscription are sent to your account email. You can manage your subscription and payment details from the billing area at any time.